QUALITY

Bleau Bowtie

VOG DASHBOARD

Through Unifocus you have instant access to our guests' real-time ratings via the VOG Survey Dashboard. Unifocus is the industry leader in delivering smart performance tools for Survey Feedback Solutions that are guarenteed to increase performance and drive guest satisfaction improvements.

ABOUT GUEST SATISFACTION SURVEYS

Each guest that stays at Fontainebleau is encouraged to participate in a Guest Satisfaction Survey. The survey asks questions like, "How was your overall experience?" "What is your likelihood to recommend?" and asks guests to share memorable experience and/or opportunities for improvement. 

ABOUT TRIPADVISOR

Tripadvisor.com is a travel website that assists customers in gathering travel information, posting reviews and opinions of travel-related content and engaging in interactive travel forums. This means potential Fontainebleau guests can get information, advice and opinions from previous guests of Fontainebleau before they even step foot on our property. 

Guest Satisfaction Survey Website (Unifocus)

Unifocus How-To Guide

Unifocus How-To Video

Unifocus FAQs

Email Quality Operations

Back to Top Scroll to the beginning of the page